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Normally a refund order is issued on same day. However, in some cases the refund may take 02 working days and you will receive a refund confirmation SMS within that period. Please note in refund cases, the concerned bank may take 4-7 working days to post a credit to your account. This is an automatic process and will be followed in all cases, however, for cases where you have received a success confirmation but not received refund or any other case you are welcome to log a complaint by email (email@example.com) and we will provide you a quick resolution. Kindly note, in all cases our liability is only restricted to providing you refund to the extent of payment received by us by deducting cancellation charges. We shall not be responsible for any other claim or consequential liability arising out of a failed payment on our system. Thank you for connecting with us.